Your procedures live in a binder, a shared drive, and people's heads
Some procedures are written down somewhere. Most sit with whoever has been here longest, so new people learn whatever version their trainer remembers.
Without WhaleWith Whale
Without Whale: New hires shadow whoever is free
With Whale: New people follow the procedure at their own pace
Without Whale: Supervisors answer the same question again
With Whale: Every procedure on the worker’s phone
Without Whale: The method leaves with your best people
With Whale: One current version for every crew and site
Without Whale: Audit prep means digging through signed sheets
With Whale: Signed and recorded while people work
The Platform
One standard for every shift. Proof for every audit.
Whale turns scattered procedures into one standard your whole crew works from. Alice AI answers your team's questions on the floor, so they stop asking you.
An operator sets up unfamiliar equipment, or a shift changes hands with a problem nobody on nights has seen. Whale puts the current procedure one tap away.
Works on phones and in the app
Workers sign in without a company email
Keeps working in low-connectivity zones
Ask Alice AI, get the answer out of your own procedures
“Instead of spending hours creating training materials, we can now build and share them in minutes. This has improved our onboarding speed, reduced errors, and helped our team operate more independently and efficiently.”
Fábio B.|Operations Director · Enterprise
“It will create the SOP from a screen recording or from phone video. You can also ask it create one from scratch and you can edit it as necessary. It saved me so much time since this is our company's first time doing an SOP.”
Verified User|Construction
“I love that I can track whether team members are reading and completing their training modules. It's important to see who's completing their modules and where they're at, which Whale allows me to do.”
Hilda|Onsite Property Manager
“The best part is creating SOPs with the screen recording tool. Once the recording is finished, it also generates a written version of the SOP. It saves me time. I spend less of it creating SOPs and more time out on the floor.”
Verified User|Food Production
“The value far outweighs the cost. Whale only charges for creators, so the invoice stays lean while the whole company benefits.”
Cyrill A.|Administrative Analyst · Enterprise
Trusted by 5000+ growing teams
Built for people working on the floor
We've signed up for things like this before and the staff just doesn't use it.
It is the most common way this fails, and the reason is rarely the content. Adoption dies at the login screen, on an app that crawls on a cheap Android, or in training that feels like homework after a shift. Whale runs on the phone people already carry, with short visual procedures instead of courses, and no company email needed to get in. Start with one crew and one process. You will know inside two weeks whether it sticks.
Does every worker need a paid seat?
No. The people who write and maintain procedures are the paid seats. Everyone who reads them and completes training is a member, and members are free from the Scale plan up. For a site with 500 people on the floor, that is the difference between licensing a whole workforce and licensing the handful who own the content.
Our workforce is seasonal. We don't want to pay for people who have left.
Per-user pricing and seasonal hiring do not sit well together, which is why the people reading procedures do not carry a seat. Temps get the same onboarding path as everyone else, and when the season ends you are not paying for them. The path you built stays ready for the next intake, so nobody rebuilds it each time.
Where do we start? We have hundreds of procedures.
You do not document everything, and trying to is how these projects stall before anyone sees value. Start where mistakes cost the most or where new people ask the most questions, which is usually a handful of procedures per role. Record those with the person who actually does the job, assign them, and add from there.
Our people don't have a company email address.
Most warehouse workers do not have one, so Whale does not ask for it. Each worker gets their own access without an email address, rather than everyone sharing a generic floor login. That distinction matters for the records, because a signature is only worth something if you know which person it belongs to.
Connectivity is bad in parts of our site.
Coolers, back docks and outlying yards all have dead spots, and that is usually exactly where someone needs the procedure. Whale keeps working when the signal drops, so a worker can open the instruction and finish the task. Completions sync once the device is back on the network.
We are ISO 9001 certified. How does this fit our QMS?
Whale holds two parts of your quality system: the documented procedures themselves, and the training records against them. That covers the current version of each procedure, who was assigned it, who signed it, and what is overdue. It does not run inspections, nonconformances, or corrective actions, and it is not a replacement for your QMS. Most teams keep the quality system they have and use Whale for the document and training evidence inside it.
We are looking at a frontline operations platform instead.
Ask what happens after go-live. Platform products hand you an app builder, a platform fee on top of per-user pricing, and someone internal who now owns building and maintaining those apps, with the first line often going live months later. Whale arrives finished: document a procedure, assign it to a role, and the crew has it the same week. If the job is getting procedures documented and people trained on them, that does not need to become a development project.
